Convenience is Key to QSRs Tenants’ Post-COVID Survival

Posted on September 09, 2020

Restaurants did a good job flexing their creativity and adapting to the pandemic lockdowns and social distancing measures. However, even as these businesses begin to reopen for inside dining, a significant number of consumers are continuing to exercise caution and opt for the convenience, speed and contactless features of order-ahead and drive-through service. In fact, according to a recent consumer survey on the health crisis’s impact on consumer behavior, an overwhelming majority of respondents are increasingly picking up family meals from restaurants that offer drive-through or counter pick-up services. In addition, brands that offer drive-through services and are therefore more apt to be located on an outparcel, are outselling their competitors located in strip centers. Not only is this good for many quick-serve brands but also the investors who own the property and/or the land on which those establishments sit.

With offices in Miami, Orlando, New York City and Geneva, the team at Orion works with investors, developers, property owners and brokers through all phases of real estate transactions, from strategic planning and analysis to financing, negotiation, property management and disposition. For more information, call (305) 278-8400 or email

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